Terms and Conditions

Cancellations

You can cancel your order before it is dispatched for a full refund by Emailing or phoning us, but please be aware that orders received and paid for by 1pm (Monday to Friday) will be dispatched the same day.

Returns

If you change your mind about a purchase within 14 days of receipt you can return it to us, at your own expense, for a full refund minus the cost of postage. It must be in its original condition with seals unbroken, and please make sure it is carefully repackaged because we cannot make refunds on broken items. If you wish to return an item please Email or telephone us first.

EU Orders

Please note there may be import duties, tariffs and taxes you need to pay in order to receive your shipment. All non-UK duties, tariffs and taxes are the responsibility of the purchaser. Before ordering please also ensure that your country allows the items you are ordering to be imported. (laws do vary from country to country)

Petite Fleur Essences

The intention Of Petite Fleur Essences is always to promote self-healing, not to diagnose or treat. They are not intended as an alternative to medical treatment. If in doubt please consult a qualified medical practitioner.
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